Masters3d

Technical. Creative. Tactical. Director.

Tag: incidents

Posts connected by the incidents tag.

2 posts

Good at It Is Not the Same as Wanting It

I am a good directly responsible individual in an emergency, and I do well against a reasonable deadline. That does not mean I want to live there. Manual toil is shoveling fertilizer: someone has to do it sometimes, it should rotate, and once it passes half the job you stop building. The way out is to build the machine that does the shoveling, and the hardest pile is the one that arrives from another team's pipeline.

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A Case Against Using the Word 'Bad' in Engineering

I used to say bad version, bad rollout, bad payload. I stopped, because a version isn't good or bad in the abstract. It's a distribution of outcomes across a population of users, configs, and use cases. The same payload can be flawless for 99% and broken for 0.5%, and calling it bad collapses that spectrum onto one label that quietly dictates how you triage, communicate, and remember the incident.

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