Tanya Reilly's talk Being Glue is one of those pieces of writing that reorganizes how you see your own week. The idea is simple and uncomfortable: every team runs on a layer of invisible work (coordinating, unblocking, onboarding, documenting, smoothing over the rough edges between people). That work is real, the team genuinely needs it, and it is almost never the work that gets you promoted. Reilly calls it glue, and she points out the trap inside it. The people who hold the team together with glue often watch less helpful, more visible colleagues move up the ladder while their own careers quietly stall.

I lived the trap before I had a name for it. A few years back I learned about Being Glue, and it landed hard because I was exactly the person being described. I ran the ad hoc meetings, I jumped on every quick debug session, I taught everyone my process before I had even finished proving it worked. The team was genuinely better for all of it. And yet none of it pointed back at me. When promotion season came around, the work that moved the dial was the work with a clear, individual attribution, and almost nothing I did had my name cleanly on it. The team rose; I stayed put. That is the part of the talk I wish someone had handed me earlier: glue is most dangerous precisely for the people who are not yet at the top of the ladder, because that is the stage where you most need legible, attributable wins, and glue is the work that refuses to be attributed.

Practicing the way out

So once I recognized myself in the talk, I started to implement a way to get out of being glue. It might seem hard, especially if folks already expect you to do it (you are the one who runs the meetings, onboards new people, keeps the docs current, and nobody else has stepped up). But over a few semesters of practicing not being the glue, not being the firefighter, and not doing things for other teams just to be helpful, the habit reshaped itself. A few concrete moves did most of the work:

  • Start saying no. This is the unglamorous core of it. Notice the tasks that are easy for you and hard for the team, the ones you grab on reflex because grabbing them feels good, and let them go when they will not move the dial.
  • Give other people the opportunity to learn something only you know how to do. Hoarding a skill makes you the permanent glue for it. Handing it off creates a second owner and frees you.
  • Better yet, have an agent do it instead of you (or have the agent send the PR). A lot of recurring glue is now automatable. If a coding agent can produce the change and open the pull request, your hands stay free for the work that moves you up.
  • Instead of setting up the meeting, have an agent write the email and send it. Most coordination glue is a communication task in disguise. Draft once, automate the rest, and reserve synchronous time for the things that genuinely need it.
  • Spend more time on learning. The hours you reclaim from glue are best reinvested in getting more proficient, which is the thing that actually compounds.

A useful way to budget the reclaimed time is to split it deliberately: 80% on what will move you up the ladder, 15% on novel things, and 5% on moonshot, high-leverage bets. The 80% keeps your trajectory honest, the 15% keeps you growing, and the 5% is where the outsized wins occasionally come from.

The clearest example is the AI engineering work I have been doing. The old me would never have started that journey alone. I would have insisted on bringing the whole team along, spending hours teaching folks my process one at a time, pacing myself to the slowest shared understanding. The new me moves as fast as I can. If, as a byproduct, other people see what I am doing and learn from it, wonderful. But guiding and teaching is no longer the goal. The goal is to be as proficient as I can be, and then, only if it does not become too much overhead, I show other people. That reordering sounds selfish written down. In practice it has worked better for everyone than the martyrdom did. My PR count is higher. My synchronous meetings are down. The work has my name on it now.

I used to get a real hit of satisfaction from unblocking someone while my own task sat untouched. That feeling is seductive and it is a trap, because it pays you in the currency of being needed rather than the currency of progress. Now I put my own oxygen mask on first. The airline instruction is not a metaphor for selfishness; it is the observation that you cannot help anyone if you have passed out.

Patching versus fixing

The biggest lesson underneath all of this is about systems, not personalities. The longer I thought about Being Glue, the more I realized it describes the same thing as a high-maintenance system: something that only keeps working because a person keeps manually intervening to hold it together. The article catalogs the human version (onboarding, unblocking, documentation, all the work that keeps a human system effective), but a lot of those pain points now have real solutions. Onboarding can run through an agent. Coordination can be automated. The glue does not have to be a person.

When I was a kid I had an uncle with an old car. He never used glue to keep it going, but he had something better: he cut up old bicycle tire tubes into rubber bands and used them for everything. Binding two pieces of pipe together, stopping a rattling panel, holding things in place. Rubber is, technically, a kind of glue (a stretchy patch you apply to a problem so it holds for a while longer). I always thought about how unnecessary a lot of those patches were. It is the same instinct as a slow leak in a tire: you keep pumping air into it every morning instead of taking it apart and fixing the puncture once. Now, whenever I face a system that needs constant maintenance, that is the image in my head. Stop pumping air. Take it apart. Repair the underlying cause, not the symptom that keeps resurfacing.

On-call is where this bites hardest, and I would extend the Being Glue idea straight into it. In my mind, on-call is the exception, not the rule. It is a gap where you did not design the system to heal itself. Yes, sometimes you carry the pager, and yes, sometimes you get called, but the threshold for waking a human up (or interrupting their weekend) has to be very, very high. Any situation that requires a hero to save the day is a situation where a human is being used as glue: the system does not work without that person standing in the seam. That is not a system that needs more glue. That is a system that needs fixing. Throwing humans at a problem that should not require humans is the core mistake.

Reilly's framing is that you should be deliberate about which glue you pick up and make sure your visible, attributable work does not starve. The extension I would add is that the glue you are tempted to apply is usually a signal that something underneath is broken, and the higher-value move is to fix it at the root rather than to keep patching the seam with your own time. So when something breaks, fix it for good and add a monitor that catches the same deviation next time, instead of patching it and waiting for it to break again. Self-healing first; humans only for the genuinely novel failure.

The way to keep yourself honest is to measure where your time is actually going. Track it, and clearly see how much of it is glue work. Some glue will always be needed (you want awareness across the whole team, and a person is often the right carrier for that), and as long as it stays minimal and is shared evenly, that is fine. The problem is only when the glue is one overloaded person, or when we keep using people where a self-healing system belongs.

So this is not an argument for never helping. It is an argument for minimizing the cases where a human has to be the glue at all. Put your own oxygen mask on first (you cannot help anyone if you have passed out), automate or hand off the recurring patches, and reserve human attention for the rare, novel break that genuinely needs a person. Build systems that heal themselves and monitor themselves, repair them at the source when they fail, and let people do real work instead of being the glue holding a patch in place.


This post is a reflection on Tanya Reilly's Being Glue. The systems-over-heroics theme also runs through Leverage and the Stairs You Build, and the team-ownership counterpart is in Team Identity Ownership.